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Shipping & returns

DOMESTIC SHIPPING 

Orders are processed pending item availability and credit card verification. We will contact you via email if there are any issues or delays with your order.  

INTERNATIONAL SHIPPING 

International shipping is calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country.

RETURNS PROCESS 

You purchase should be returned within 14 days of delivery in saleable condition with all product packaging (box, bag and care card). Please note that resized items, customized, damaged or otherwise altered after delivery will not be accepted for return. Shipping charges are not refundable.

To determine the best return process, please contact us at: info@novumcollection.com